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Privacy and Cookie policy

This Privacy and Cookie Policy was last updated 24 May 2018.

1. Data Controller

Simply Training & Development is a trading name of 3D Professional Development Ltd.

The data controller is 3D Professional Development Ltd registered in England and Wales registered number 06810718 at 67 Conduit Road, Stamford, Lincolnshire, PE9 1QL.

In this Privacy Policy, ‘we’,’ us’ and ‘our’ means 3D Professional Development Ltd. Where data is provided to our partners in relation to the service you have requested, our partners may also be acting as data controllers. If you would like more information about how any of our partners process data, you should read the privacy policy for the relevant partner which will be available on the partner’s website.

2. Your rights

We comply with and are registered under the data protection laws in the United Kingdom and take all reasonable steps to prevent any unauthorised access to your personal data.

We reserve the right to amend or modify this privacy policy at any time and any changes will be published on this website.

If you want to view the data that you input when you obtained a quote you can check this by signing into your account on the website.

You are entitled, on payment of the fee of £10, made payable to 3D Professional Development Ltd to see details of the information we hold about you. If any of the information held is inaccurate we will also make any necessary amendments and confirm to you that these have been made.

You are also entitled to ask us to remove personal information from our records and if you wish to do this then please contact us so that we may consider your request.

To contact us about any of your rights set out in this Privacy Policy please write to the Data Protection Officer at 3D Professional Development Ltd, 67 Conduit Road, Stamford, Lincolnshire, PE9 1QL, or email This email address is being protected from spambots. You need JavaScript enabled to view it. . Please provide your full name, email address, and date of birth when contacting us.

3. Providing data about other people

This privacy policy sets out in detail how your data will be used by us. If you are providing us with another person’s data you should ask them to also read this Privacy Policy. By giving us information about another person you are confirming that they have given you consent to provide the information to us.

4. Provision of services and disclosure of data

We will use the information provided to us by you to contact you about the training courses you purchase through us, along with providing you with certification upon completion.

We may use your data to send you a confirmation email of your purchase or account details.

To help improve our services we and our partners may also use your data for the purposes of marketing research and data analysis. This helps us and our partners to develop and improve the products and services that are offered.

We may use third parties to process personal information on our behalf. Where third parties process your personal information on our behalf, we will ensure that they have the necessary high standards of security in place so that your data is kept secure and only used in accordance with this Privacy Policy.

We will release your personal information when we are required to do so for legal or regulatory purposes or as part of legal proceedings.

5. Communicating with you

It is very important to us that we provide a service that meets the expectations of our customers and this section will explain how we and our partners will use your data to communicate with you.

Purchase Confirmation

When you purchase one of our training courses you will automatically be sent confirmation of your purchase by email so that you have a record of your purchase and can easily retrieve your details in the future. This is a standard part of the service that we offer and by using the service you agree to receive these communications.

Internal verification process

A requirement of our accrediting organisation, Qualifi, is that we contact 10% of all our learners, by phone, to gain feedback from them on the course and their learning process. Your telephone number will be used for that.

Updates from Simply Training Online/3D Professional Development Ltd

Where you tell us you are happy to receive information from us we may send you communications from Simply Training Online/3D Professional Development Ltd. which may include the following:
- Newsletters
- Further information about the services we offer
- New product launches
- Opportunities to participate in market research

Depending on the contact preferences you select, we will communicate with you by post, telephone, SMS, email or other electronic means such as via social and digital media.

We may also use your data to allow us to show you adverts while you are on-line that are relevant to you. Sometimes, we will use cookies to do this. For more information on cookies and deletion of cookies please visit: http://www.allaboutcookies.org/manage-cookies

If you don’t want to receive communications from us you can let us know at any time by contacting us at This email address is being protected from spambots. You need JavaScript enabled to view it. or you can click the unsubscribe option within the email communication. We will update your preferences within 30 days of your action.

6. Crime and fraud prevention

We may share data (including electronic identifiers such as IP addresses) with third parties including our product and service providers or the police and fraud prevention agencies if we believe that it is reasonably required for the prevention or detection of crime or fraud or to protect our customers. Data may also be released to third parties if we are required to do so under the terms of a court order.

7. Overseas transfer of data

From time to time it may be necessary for us to undertake some of the processing of your personal data in other countries outside of the European Economic Area where data protection safeguards are not as high as they are in the UK. However, where this is necessary we will ensure that your data is kept securely and only processed in accordance with the Data Protection Act. It is also possible that some of our product and service providers will process your data in other countries, however we require all our partners to ensure that your data is kept securely at all times.

8. Product / service providers websites

We are not responsible for the privacy policies and practices of other websites. Whenever possible we will only partner with other websites which maintain the same standards as are present on our own website but we cannot guarantee this. If you click through to any of our product or service providers to their own website, you will be subject to that product or service provider’s website terms and conditions and privacy policy which we would recommend you read carefully.

9. Use of cookies and Analytical Data

What is a cookie?

A cookie is a small file that is placed on your device, which enables a server to identify that device and allows us to offer the best services possible by allowing us to recognise you as a unique user and provide us with information about how you use our website. Cookies are commonly used on the Internet and do not harm your computer system.

What are web beacons and pixel tags?

These are similar to cookies and allow us to collect information about how you use our website and help us to offer you the best service. We may use web beacons and pixel tags alongside cookies both on our website and in any emails we sent to you.

Again, web beacons and tags are commonly used across many websites and do not harm your computer system.

Further information can be found at http://www.allaboutcookies.org/web-beacons/

How do we use the information we collect?

Information collected may include items such as the IP address of your computer, the time you visited our website and what links you clicked on or when you opened our emails. However, any information collected is kept secure and only used for the purposes set out in this Privacy and Cookie Policy.

We may, from time to time use and serve cookies, pixel tags, action tags or similar technologies.

We use the information we collect for various purposes, including:
- For the essential operation of our website including providing training courses to you and allowing you to use Simply Training Online account.
- To understand how you use our website and to assist us in tailoring the website to customer needs.
- Collating anonymous aggregated information that is used to manage and plan enhancements to our services.
- To evaluate the effectiveness of our advertising and promotions on third party websites, for example by tracking whether these advertisements are clicked on by users.
- To assist in the provision of ads which are relevant to you when browsing the internet.

We are continually looking to improve your user experience and so regularly adopt and implement new technologies to help us do this.

Analytical Data

We carry out research and analysis into usage and activities on our website. This is used to help us improve our service. We may record any of your activity on our website including information such as which pages you visit and how you interact with the website. We may ask a third party to record this information on our behalf and cookies may be used for this purpose, however only your first name will be recorded and no other personal information you enter on our website (such as your full name or contact details) will be recorded by the third party.

This website also uses Google Analytics to allow us to monitor how users use our website including Remarketing and Advertising Reporting Features. As part of this activity, if you have a Google account and have allowed Google to associate your web and app browsing history so that you may receive personalised ads then Google may collect a Google identifier which allows them to identify your Google account when you are using this website.

Session recording

We may use third-party tools to record your interaction on this website, including recording mouse clicks/taps, mouse movements, page scrolling and text entered into forms. This data is used by us in order for us to constantly improve our experiences.

How can I stop cookies and what effect will this have?

You can stop cookies from being deployed on your computer by configuring your browser not to accept them. However, in order to get the best use out of our website you will need to have cookies enabled.

Please refer to your browser's 'help' facility for information on how to enable and disable cookies.

If cookies are already on your system, you can delete them - For more information on cookies and deletion of cookies please visit: http://www.allaboutcookies.org/manage-cookies

Please be aware that deleting certain cookies can result in difficulties when navigating around sites.

10. Law

This Privacy Policy is subject to English Law and to the exclusive jurisdiction of the English Courts.

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